The operational production status of an airport is an important factor influencing airport operational efficiency. The effective evaluation of the operational production performance of an airport has significant guiding significance for improving airport quality management and enhancing market competitiveness. Taking the monthly operational situation of Hangzhou Xiaoshan International Airport, China in China as an example, this paper establishes an airport operational production index system and uses the entropy weight-VIKOR method to evaluate the operational production performance of the airport. The results show that when different decision coefficients are taken, the optimal month for the operational production capacity of the airport is always October. Through sensitivity analysis of the worst performing month, which is February, it is found that the main indicators influencing that month are aircraft takeoff and landing movements and passenger satisfaction. Airport managers should pay high attention to these two indicators, compare them with internal benchmark months to seek improvement measures, and guide continuous improvement of airport operational production performance.
Evaluation of Airport Operation Production Performance Based on Entropy Weight-VIKOR Method
Atlantis Highlights in Computer Sciences
International Conference on Business Administration and Data Science ; 2023 ; Xinjiang, China October 20, 2023 - October 22, 2023
Proceedings of the 2023 3rd International Conference on Business Administration and Data Science (BADS 2023) ; Chapter : 41 ; 395-402
2023-12-27
8 pages
Article/Chapter (Book)
Electronic Resource
English
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