A number of steps have recently been taken to measure the cost of product quality at Detroit Diesel Allison. These steps and the concept of setting goals to effect improved product quality and productivity are discussed. The paper expands the basic “cost of unquality” model presented in the “DDA 14-Point Quality Improvement Program” to demonstrate the methodology established to quantify the cost savings which result from quality improvement programs.


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    Title :

    Measuring the Cost of Product Quality


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    SAE International Congress and Exposition ; 1982



    Publication date :

    1982-02-01




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English


    Keywords :



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