This research assisted the Air Force Data Systems Design Center in the development of an automated management information system for cargo movement by identifying the information needs of the On-Line Cargo Movement System when processing cargo in outbound surface freight. To accomplish this research, the following four subobjectives were identified: Define the current outbound surface freight system. Identify the required decision/tasks of the system. Determine the information needs for the required decision/tasks. Outline the general system objectives needed to support known information requirements. To achieve these research subobjectives, several systems analysis techniques and tools were employed in a three-step methodology. In the first step, determining the theoretical operation of an outbound surface freight system, interviews and documentation review were used. The second step, defining the existing outbound surface freight system, involved observation, documentation review, flowcharting and interviews. Recommending a new or improved system, the final step, made use of interviews and structured systems analysis.


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