This report summarizes three years of a cooperative partnership between the Federal Highway Administration (FHWA), carriers and the emergency response community. This 'partnership,' facilitated by the Operation Respond (trademark) Institute (ORI), was and continues to be a program of introducing easy to use technological tools designed to benefit 'first responders' to transportation incidents. The Operation Respond program represents a true melding of governmental and industry safety interests-a public/private partnership that actually works. Considerable progress has been made throughout all facets of the program. Of particular note is the development and user acceptance of the software tool named the 'Operation Respond Emergency Information System' (OREIS (trademark)). OREIS (trademark) is quickly becoming the first responders systems of choice when responding to hazardous materials (HM) and passenger train incidents. Currently there are more than 1,100 installations, in 44 states, the District of Columbia, Canada and Mexico. OREIS (trademark) is pushing the state of the art in emergency response. This partnership, fostered by FHWA/ITS seed money for research and development, has progressed as rapidly as it has because of two other committed sectors. Namely, the transportation industry, including railroads and motor carriers, and the emergency response community. This is truly one of the ITS programs which has benefited these sectors.


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