A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.
Emergency 9-1-1 portal and application
2015-08-18
Patent
Electronic Resource
English
IPC: | H04M TELEPHONIC COMMUNICATION , Fernsprechverkehr / B60R Fahrzeuge, Fahrzeugausstattung oder Fahrzeugteile, soweit nicht anderweitig vorgesehen , VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR / G08B SIGNALLING OR CALLING SYSTEMS , Signalisier- oder Rufsysteme / H04W WIRELESS COMMUNICATION NETWORKS , Drahtlose Kommunikationsnetze |