A remote assistance management system is in communication with autonomous traveling vehicles for letting an operator provide remote assistance in response to an assistance request from a vehicle. The system predicts an occurrence of an assistance request in future based on operation states of the vehicles, and categorize a cause of an assistance request predicted to occur into a first category cause that lasts for a long time and a second category cause that lasts only for a short time. The system receives an assistance request from the vehicles. In response to acquiring a first assistance request of which the cause is the first category cause from a first vehicle, the system transmits a first command signal for the first vehicle that is decided by an operator to the first vehicle, and applies the first command signal to another vehicle from which the first assistance request is predicted to occur.
REMOTE ASSISTANCE MANAGEMENT SYSTEM, REMOTE ASSISTANCE MANAGEMENT METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM
2022-11-10
Patent
Electronic Resource
English
IPC: | B60W CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION , Gemeinsame Steuerung oder Regelung von Fahrzeug-Unteraggregaten verschiedenen Typs oder verschiedener Funktion |
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