A remote assistance management system is in communication with autonomous traveling vehicles for letting an operator provide remote assistance in response to an assistance request from a vehicle. The system predicts an occurrence of an assistance request in future based on operation states of the vehicles, and categorize a cause of an assistance request predicted to occur into a first category cause that lasts for a long time and a second category cause that lasts only for a short time. The system receives an assistance request from the vehicles. In response to acquiring a first assistance request of which the cause is the first category cause from a first vehicle, the system transmits a first command signal for the first vehicle that is decided by an operator to the first vehicle, and applies the first command signal to another vehicle from which the first assistance request is predicted to occur.


    Access

    Download


    Export, share and cite



    Title :

    REMOTE ASSISTANCE MANAGEMENT SYSTEM, REMOTE ASSISTANCE MANAGEMENT METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM


    Contributors:

    Publication date :

    2022-11-10


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    English


    Classification :

    IPC:    B60W CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION , Gemeinsame Steuerung oder Regelung von Fahrzeug-Unteraggregaten verschiedenen Typs oder verschiedener Funktion



    REMOTE ASSISTANCE MANAGEMENT SYSTEM, REMOTE ASSISTANCE MANAGEMENT METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM

    ADACHI YOSHITAKA / ICHIKAWA KENTARO / TAGUCHI KOJI et al. | European Patent Office | 2022

    Free access

    Remote assistance management system, remote assistance management method, and remote assistance management program

    HIRANO MAIKO / TAGUCHI KOJI / ICHIKAWA KENTARO et al. | European Patent Office | 2022

    Free access

    DRIVER ASSISTANCE SYSTEM, DRIVER ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM

    KAWANISHI RAY / SAKAI KATSUHIRO / SUGAIWA TAISUKE et al. | European Patent Office | 2023

    Free access

    REMOTE ASSISTANCE SYSTEM, REMOTE ASSISTANCE METHOD, AND REMOTE ASSISTANCE PROGRAM

    MISAWA HIDEAKI / HIRAYAMA YASUHIRO | European Patent Office | 2023

    Free access