Synonyme wurden verwendet für: Dienstleistung
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1–6 von 6 Ergebnissen
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    Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers

    de Oña, Juan / de Oña, Rocio / Eboli, Laura et al. | Taylor & Francis Verlag | 2015
    Schlagwörter: transit service quality

    Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction

    de Oña, Juan / de Oña, Rocio / Eboli, Laura et al. | Taylor & Francis Verlag | 2016
    Schlagwörter: Service quality

    A Stated Preference Experiment for Measuring Service Quality in Public Transport

    Eboli, Laura / Mazzulla, Gabriella | Taylor & Francis Verlag | 2008
    Schlagwörter: Service quality

    Identifying strategies for improving airport services: introduction of the Gap-IPA to an Italian airport case study

    Allen, Jaime / Bellizzi, Maria Grazia / Eboli, Laura et al. | Taylor & Francis Verlag | 2021
    Schlagwörter: service quality

    On the Asymmetric User Perception of Transit Service Quality

    Cirillo, Cinzia / Eboli, Laura / Mazzulla, Gabriella | Taylor & Francis Verlag | 2011
    Schlagwörter: service quality

    Investigating the heterogeneity of bus users' preferences through discrete choice modelling

    Eboli, Laura / Mazzulla, Gabriella | Taylor & Francis Verlag | 2014
    Schlagwörter: transit service quality