A handbook for measuring customer satisfaction and service quality
Assembling moral mobilities : cycling, cities, and the common good
Cities on the move : a World Bank urban transport strategy review
Implementing sustainable urban travel policies: national reviews
Intramuros : integrated urban transport concepts and systems
Passenger information services : a guidebook for transit systems
Promoting Clean Urban Public Transportation and Green Investment in Kazakhstan
Sustainable mass transit : challenges and opportunities in urban public transportation
The London Games in motion : Transport for London and the 2012 Olympics and Paralympics
Transport Benchmarking : Methodologies, Applications and Data Needs