Synonyme wurden verwendet für: Customer satisfaction
Suche ohne Synonyme: keywords:("Customer satisfaction")

1–50 von 247 Ergebnissen
|

    An experimental Customer Satisfaction Index to evaluate the performance of city logistics services

    Freier Zugriff
    Daniela Paddeu / Gianfranco Fancello / Paolo Fadda | DOAJ | 2017
    Schlagwörter: customer satisfaction , customer satisfaction index , modified customer satisfaction index

    Modelling quality of service in a fixed route shared taxi (Jitney)

    Halakoo, Mohammad / Mesbah, Mahmoud / Habibian, Meeghat et al. | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    An investigation of service quality, customer satisfaction and loyalty in China's airline market

    Jiang, Hongwei / Zhang, Yahua | Elsevier | 2016
    Schlagwörter: Customer satisfaction

    Exploring rider satisfaction with transit service in Indore, India: an application of the three-factor theory

    Zhang, Chen / Cao, Xinyu / Nagpure, Ajay et al. | Taylor & Francis Verlag | 2019
    Schlagwörter: customer satisfaction

    Customer satisfaction and service quality in the Chinese airline industry

    Chow, Clement Kong Wing | Elsevier | 2013
    Schlagwörter: Customer satisfaction

    The impact of the COVID-19 pandemic on airlines’ passenger satisfaction

    Pereira, Francisco / Costa, Joana Martinho / Ramos, Ricardo et al. | Elsevier | 2023
    Schlagwörter: Customer satisfaction

    Service quality and customer satisfaction of a UAE-based airline: An empirical investigation

    Hussain, Rahim / Al Nasser, Amjad / Hussain, Yomna K. | Elsevier | 2014
    Schlagwörter: Customer satisfaction

    Baggage fees, operational performance and customer satisfaction in the US air transport industry

    Scotti, Davide / Dresner, Martin / Martini, Gianmaria | Elsevier | 2016
    Schlagwörter: Customer satisfaction

    Service quality in a mid-sized air terminal: A SEM-MIMIC ordinal probit accounting for travel, sociodemographic, and user-type heterogeneity

    Allen, Jaime / Bellizzi, Maria Grazia / Eboli, Laura et al. | Elsevier | 2020
    Schlagwörter: Customer satisfaction

    PENGARUH KINERJA DRIVER DAN FASILITAS APLIKASI TERHADAP LOYALITAS MELALUI KEPUASAN PELANGGAN (Studi Kasus Gojek Kota Malang)

    Freier Zugriff
    Ratna Nikin Hardati | DOAJ | 2021
    Schlagwörter: customer satisfaction

    The influence of bus service satisfaction on university students' mode choice

    Shaaban, Khaled | Online Contents | 2016
    Schlagwörter: customer satisfaction

    Service Quality with Satisfaction and Loyalty in the Airline Industry

    Kim, Hwa-Kyung | Taylor & Francis Verlag | 2013
    Schlagwörter: Customer satisfaction

    Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution

    Abenoza, Roberto F. / Cats, Oded / Susilo, Yusak O. | Elsevier | 2016
    Schlagwörter: Customer satisfaction

    A hierarchical customer satisfaction framework for evaluating rail transit systems of Istanbul

    Aydin, Nezir / Celik, Erkan / Gumus, Alev Taskin | Elsevier | 2015
    Schlagwörter: Customer satisfaction

    Corporate social responsibility and service quality provision in shipping firms: financial synergies or trade-offs?

    Yuen, Kum Fai / Thai, Vinh V. | Taylor & Francis Verlag | 2017
    Schlagwörter: customer satisfaction

    The supply chain integration – Supply chain sustainability relationship in the UK and Ghana pharmaceutical industry: A stakeholder and contingency perspective

    Donkor, Frank / Papadopoulos, Thanos / Spiegler, Virginia | Elsevier | 2021
    Schlagwörter: Customer satisfaction

    How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips

    Freier Zugriff
    Abenoza, Roberto F. / Cats, Oded / Susilo, Yusak O. | Online Contents | 2018
    Schlagwörter: Customer satisfaction

      How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips

      Abenoza, Roberto F. / Cats, Oded / Susilo, Yusak O. | Online Contents | 2018
      Schlagwörter: Customer satisfaction

    Satisfaction with crowding and other attributes in public transport

    Börjesson, Maria / Rubensson, Isak | Elsevier | 2019
    Schlagwörter: Customer satisfaction

    An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul

    Celik, Erkan / Bilisik, Ozge Nalan / Erdogan, Melike et al. | Elsevier | 2013
    Schlagwörter: Customer satisfaction

    Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

    Chou, Pin-Fenn / Lu, Chin-Shan / Chang, Yu-Hern | Taylor & Francis Verlag | 2014
    Schlagwörter: customer satisfaction

    Do port security quality and service quality influence customer satisfaction and loyalty?

    Chang, Chia-Hsun / Thai, Vinh V. | Taylor & Francis Verlag | 2016
    Schlagwörter: customer satisfaction

    A multiattribute customer satisfaction evaluation approach for rail transit network: A real case study for Istanbul, Turkey

    Celik, Erkan / Aydin, Nezir / Gumus, Alev Taskin | Elsevier | 2014
    Schlagwörter: Customer satisfaction

    Influential factors in customer satisfaction of transit services: Using crowdsourced data to capture the heterogeneity across individuals, space and time

    Luo, Shuli / He, Sylvia Y. / Grant-Muller, Susan et al. | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    Two phase genetic algorithm for vehicle routing and scheduling problem with cross-docking and time windows considering customer satisfaction

    Freier Zugriff
    Baniamerian, Ali / Bashiri, Mahdi / Zabihi, Fahime | BASE | 2018
    Schlagwörter: Customer satisfaction

    On line shopping and logistics: a fast dynamic vehicle routing algorithm for dealing with information evolution

    Freier Zugriff
    Cepolina E. M. / Cepolina F. / Ferla G | BASE | 2021
    Schlagwörter: customer satisfaction

    Does airlines’ eco-friendliness matter? Customer satisfaction towards an environmentally responsible airline

    Baumeister, Stefan / Nyrhinen, Jussi / Kemppainen, Tiina et al. | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    Matching traceability and supply chain coordination: Achieving operational innovation for superior performance

    Shou, Yongyi / Zhao, Xinyu / Dai, Jing et al. | Elsevier | 2020
    Schlagwörter: Customer satisfaction

    The role of involvement in regards to public transit riders' perceptions of the service

    Machado-León, José Luis / de Oña, Rocío / de Oña, Juan | Elsevier | 2016
    Schlagwörter: Customer satisfaction

    Effects of information technology and customer satisfaction in air transport

    Freier Zugriff
    Waramontri Rojanard | DOAJ | 2023
    Schlagwörter: customer satisfaction

    Service quality and customer satisfaction analysis among motorcycle taxi transportation in the Philippines through SERVQUAL dimensions and social exchange theory

    Kester S. Ong, Ardvin / German, Josephine D. / Dangaran, Pauline C. et al. | Elsevier | 2023
    Schlagwörter: Customer satisfaction

    Does employee safety influence customer satisfaction? Evidence from the electric utility industry

    Willis, P. Geoffrey / Brown, Karen A. / Prussia, Gregory E. | Elsevier | 2012
    Schlagwörter: Customer satisfaction

    Assessment of Customer Satisfaction in Public Transport Companies

    Freier Zugriff
    Eva Birnerova | DOAJ | 2007
    Schlagwörter: market research of customer satisfaction , customer satisfaction index

    Airline service quality, customer satisfaction, and repurchase Intention: Laotian air passengers’ perspective

    Law, Colin C.H. / Zhang, Yahua / Gow, Jeff | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    Railway transit services in Algiers: priority improvement actions based on users perceptions

    Machado-León, José Luis / de Oña, Rocío / Baouni, Tahar et al. | Elsevier | 2016
    Schlagwörter: Customer satisfaction survey

    Users' satisfaction evolution of a metropolitan transit system in a context of economic downturn

    de Oña, Rocío / de Abreu e Silva, Joao / Muñoz-Monge, Christian et al. | Taylor & Francis Verlag | 2018
    Schlagwörter: customer satisfaction surveys

    QUALITY OF SERVICE AND CONDITIONS OF CUSTOMER SATISFACTION MEASUREMENT

    Freier Zugriff
    Renata Winkler / Marta Moczulska | DOAJ | 2014
    Schlagwörter: customer satisfaction

    Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service

    Zhang, Chunqin / Liu, Yong / Lu, Weite et al. | Elsevier | 2018
    Schlagwörter: American customer satisfaction index

    Factor Determinants of Customer Satisfaction with Airline Services Using Big Data Approaches

    Freier Zugriff
    Yuliani Dwi Lestari / Eko Agus Murjito | DOAJ | 2020
    Schlagwörter: customer satisfaction

    Why and How to Use Customer Opinions: A Quality-of-Life and Customer Satisfaction-Oriented Foundation for Performance-Based Decision-Making

    Fischer, Jamie Montague / Smith, Mshadoni / Kennedy, Adjo Amekudzi | Taylor & Francis Verlag | 2014
    Schlagwörter: customer satisfaction

    The importance of service quality attributes in public transportation: Narrowing the gap between scientific research and practitioners' needs

    Guirao, Begoña / García-Pastor, Antonio / López-Lambas, María Eugenia | Elsevier | 2016
    Schlagwörter: Customer satisfaction Surveys (CSS)

    Customer perception of service quality in public transport

    Freier Zugriff
    Dragana Grujičić / Ivan Ivanović / Jadranka Jović et al. | DOAJ | 2014
    Schlagwörter: customer satisfaction

    Assessing the quality of intercity road transportation of passengers: An exploratory study in Brazil

    Freitas, André Luís Policani | Elsevier | 2013
    Schlagwörter: Customer satisfaction

    Structural interrelationships of group service quality, customer satisfaction, and behavioral intention for bus passengers

    Chen, Huey-Kuo | Taylor & Francis Verlag | 2016
    Schlagwörter: customer satisfaction

    Gaining customer satisfaction through sustainable supplier development: The role of firm reputation and marketing communication

    Fan, Di / Xiao, Chengyong / Zhang, Xiao et al. | Elsevier | 2021
    Schlagwörter: Customer satisfaction

    Measuring service quality of the light rail public transportation: A case study on Eskisehir in Turkey

    Yilmaz, Veysel / Ari, Erkan / Oğuz, Yasin Emre | Elsevier | 2021
    Schlagwörter: American customer satisfaction index