Leaders within Virginia’s Department of Transportation (VDOT) realized that the department would not be able to meet future challenges if it relied only on tactical responsiveness. VDOT embarked on a strategic management effort focused on shifting the organization’s culture to strategic thinking and customer responsiveness. The change effort began by drafting a new organizational vision, using purpose, mission, and values statements as guidelines for thinking strategically and meeting organizational goals. VDOT determined critical success factors and established performance measures to monitor these factors. Through a rigorous strategic planning process, leadership established overall departmental goals. VDOT leadership created organizational alignment by implementing this process throughout its field locations. The result of this effort is a proactive, customer-focused organization with a culture for thinking strategically, acting locally, and performing at improved heights.


    Zugriff

    Download

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    VDOT Is Moving in a New Direction: How Virginia’s Department of Transportation Is Using Strategic Management To Revamp Its Entire Operation


    Weitere Titelangaben:

    Transportation Research Record


    Beteiligte:


    Erscheinungsdatum :

    1998-01-01




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch



    VDOT Is Moving in a New Direction: How Virginia's Department of Transportation Is Using Strategic Management To Revamp Its Entire Operation

    Sorrell, C. S. / Lewis, J. F. / National Research Council; Transportation Research Board | British Library Conference Proceedings | 1998



    Integrated Program Management System and Vdot

    Herdy, Joseph / Yanez, Damian / General, Brighadier et al. | AIAA | 2010


    Virginia's Transportation Evaluation Study

    W. T. Zitzmann / H. Fleming / S. Fuller | NTIS | 1970


    VDOT District Improves Winter Maintenance

    Salehi, M. | British Library Online Contents | 1998