Competitiveness in the rail industry depends critically upon the ability of businesses to improve quality whilst driving costs down. Improving the competitiveness of rail businesses necessitates dramatic increases in the effectiveness of safety management systems and the efficiency of the means of ensuring ever higher levels of competence in the workforce. Advantage will be gained by businesses which can exploit technological advances and improve personnel performance management and standards of operation the most rapidly. Previous attempts to ensure that people's work performance is consistent have been based on actions such as refresher training, awareness raising events and periodic appraisals of employee performance. Recent disasters point to the dangers of relying upon these methods. Increasing attention is now being paid to the competences required of people doing safety-critical work and the types and timing of the education, training and assessment they receive. This paper argues that there is considerable scope for improving competitiveness and safety in the rail industry through exploitation of the standards approach to competence development, assessment and certification.
Competence, safety and competitiveness: Using standards to improve safety critical work authorisation, performance management and training in the rail industrie
Fähigkeit, Sicherheit and Wettbewerbsfähigkeit: Regeln zur besseren Vergabe sicherheitsrelevanter Befugnisse, Leistungsmanagement und Training in der Eisenbahnindustrie
1996
8 Seiten
Aufsatz (Konferenz)
Englisch
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