These are good times for commercial vehicle manufacturers. Current sales data and future trends indicate continuous growth due to the opening of emerging markets in Eastern Europe, China, India and South America 2004-2008 CV World Market >= 2.8 ton Units '000), as well as to improvements in product quality vis-a-vis customer requirements. In this scenario, Iveco is one of the leading companies in the transport vehicle segment with a rejuvenated product range, market share growth and improved profitability. Iveco designs, manufactures and markets a comprehensive range of light (2.8 to 6.5 ton GVW), medium (6 to 16 ton GVW) and heavy (over 16 ton GVW) commercial vehicles for onroad and off-road applications. It also produces buses and coaches, special vehicles for defense and civil protection applications, as well as fire-fighting vehicles. Iveco complements its product range with an array of after-sale, financial and used vehicles services. Customer needs and expectations were defined using a multi-sensorial approach. Starting with sensorial analysis, thorough research was done into new solutions with materials and technologies for improving Perceived Quality. Wide-scale technology scouting was done in cooperation with numerous materials manufacturers. The main result of this process has been the development of materials roadmaps collected in clusters related to human perception: Visual perception evolution (Appearance, Colors), Tactile perception evolution: (Haptic & texture, Softness, Thermal) Olfactory perception evolution (Odors & emissions), Acoustic perception evolution (Sound - squeak and rattle), Value preservation evolution Ecology evolution.
Plastics in commercial vehicles: external, internal and Perceived Quality requirements
2008
15 Seiten, 10 Bilder
Aufsatz (Konferenz)
Englisch
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