Sidewalk autonomous delivery robots (SADRs) are a new last-mile delivery service. The present study aims to identify the factors impacting the adoption of SADRs among Iranian online shoppers. To this end, based on consumer coproduction theory and technology readiness (TR), this paper combined individual factors, socialized factor, and risk factors. A total of 287 respondents were surveyed using an online questionnaire, and the partial least squares structural equation modelling (PLS-SEM) was employed to model the data. The modelling results revealed that attitude, innovativeness, and optimism had positive impacts on the intention of consumers to use delivery robots. Furthermore, optimism and environmental concern had a positive impact on attitude, while the need for human interaction, performance risk, and delivery risk had negative impacts. However, no significant relationship was found between innovativeness and attitude. The results of the present study provide important theoretical and practical suggestions to marketers and delivery service provides.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Factors affecting intention and attitude toward sidewalk autonomous delivery robots among online shoppers


    Beteiligte:
    Edrisi, Ali (Autor:in) / Ganjipour, Houmaan (Autor:in)

    Erschienen in:

    Erscheinungsdatum :

    03.10.2022


    Format / Umfang :

    22 pages




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Unbekannt




    Study of Sidewalk Autonomous Delivery Robots and Their Potential Impacts on Freight Efficiency and Travel

    Jennings, Dylan / Figliozzi, Miguel | Transportation Research Record | 2019


    Observed sidewalk autonomous delivery robot interactions with pedestrians and bicyclists

    Steven R. Gehrke / Christopher D. Phair / Brendan J. Russo et al. | DOAJ | 2023

    Freier Zugriff

    Picture of Online Shoppers

    Lee, Richard J. / Sener, Ipek N. / Handy, Susan L. | Transportation Research Record | 2015


    Travel Behaviour of Online Shoppers in Sweden

    Hiselius Lena Winslott / Rosqvist Lena Smidfelt / Adell Emeli | DOAJ | 2015

    Freier Zugriff

    Psychological Factors Affecting Intention to Use Public Transport among Vietnamese Motorcyclists

    Nguyen, Son Tung / Moeinaddini, Mehdi / Saadi, Ismaïl et al. | Transportation Research Record | 2023