Abstract This paper has two purposes. One is to discuss and define the concepts of productivity and quality as they apply to transportation, particularly freight transportation, and to identify the similarities and differences with other service industries (e.g., banking and social services). The second purpose is to describe how productivity and quality improvements can be achieved in the trucking (or drayage) portion of intermodal rail-truck service, and the implications of these for market penetration.
Improving Productivity in Intermodal Rail-Truck Transportation
01.01.1995
28 pages
Aufsatz/Kapitel (Buch)
Elektronische Ressource
Englisch
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