The COVID-19 pandemic has wrought catastrophic impacts on the airline industry, yet little is understood about its specific effects on airline business operations and the most critical risks faced during its emergence. This study aims to address these gaps from the perspective of companies within the industry. Data was collected through content analysis of airlines’ press releases and analyzed using the Epistemic Network Analysis (ENA) tool. The sample comprises 10 airline companies, half-rated as five-star airlines and the other half as three-star airlines by Skytrax ratings in 2019. Data collection spanned from January 1, 2020, to the end of April 2020, capturing the initial stage of the pandemic. Results reveal that three-star airlines were more adversely affected by COVID-19 than their five-star counterparts regarding regulatory changes, customer demand, and service failures. However, five-star airlines faced higher liquidity risks due to operational costs associated with employee salaries and fuel. These findings offer incremental insights for stakeholders and assist in making better-informed decisions. Additionally, they provide valuable guidance to airline management in understanding and mitigating the industry’s most critical risks during significant disruption or unforeseen events, enhancing their risk management strategies.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Risk Profile of the Airlines During the COVID-19 Pandemic: An Analysis Based on Narrative Press Release


    Beteiligte:
    Alias, Norazlan (Herausgeber:in) / Yaacob, Mohd Hasimi (Herausgeber:in) / Abdullah, Maizatulakma (Autor:in)

    Erschienen in:

    Erscheinungsdatum :

    24.12.2024


    Format / Umfang :

    27 pages




    Medientyp :

    Aufsatz/Kapitel (Buch)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




    Analysis of Factors Affecting the Sustainable Success of Airlines During the COVID-19 Pandemic

    Kiraci, Kasım / Tanriverdi, Gökhan / Akan, Ercan | Transportation Research Record | 2022


    A study on airlines’ responses and customer satisfaction during the COVID-19 pandemic

    Seyed Mojib Zahraee / Nirajan Shiwakoti / Hongwei Jiang et al. | DOAJ | 2023

    Freier Zugriff

    Passengers’ Perceptions and Satisfaction with Digital Technology Adopted by Airlines during COVID-19 Pandemic

    Nirajan Shiwakoti / Qiming Hu / Ming Kin Pang et al. | DOAJ | 2022

    Freier Zugriff

    Airlines press for enhanced vision

    Fitzsimons, Bernard | Online Contents | 1994


    Analysis of Travelers’ Risk Perceptions About Public Transit Systems During COVID-19 Pandemic

    Raghuram Kadali, B / Gadiraju, Surya SSR / Gaddam, Hari Krishna | Transportation Research Record | 2022