This paper explores commuters’ stated- and revealed preference information needs and desires in public transport through a multi-method study. A survey with 286 participants uncovers stated preferences, while a diary study with 31 participants provides insight into the revealed preferences. Key findings include a comprehensive overview of travellers’ information needs and desires, offering insights to improve current traveller information systems. Moreover, the results show differences between real-time information needs and those recalled from memory. During disruptions, important information includes information about the duration, cause of disruption, consequences for the journey and alternatives, while information about potential disruptions, schedule, journey planning and interchanges are important for journeys without disruptions. Another important finding was the significant difference between the needs and desires during a regular and disrupted journey.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Understanding Commuter Information Needs and Desires in Public Transport: A Comparative Analysis of Stated and Revealed Preferences


    Weitere Titelangaben:

    Lect.Notes Computer


    Beteiligte:
    Krömker, Heidi (Herausgeber:in) / van Kasteren, Anouk (Autor:in) / Vredenborg, Marloes (Autor:in) / Masthoff, Judith (Autor:in)

    Kongress:

    International Conference on Human-Computer Interaction ; 2024 ; Washington DC, USA June 29, 2024 - July 04, 2024



    Erscheinungsdatum :

    01.06.2024


    Format / Umfang :

    21 pages





    Medientyp :

    Aufsatz/Kapitel (Buch)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch





    Revealed and stated preferences for reliable commuter rail in Norway

    Halse, Askill Harkjerr / Østli, Vegard / Killi, Marit | Taylor & Francis Verlag | 2020

    Freier Zugriff

    Commuter Bicyclist Route Choice: Analysis Using a Stated Preference Survey

    Stinson, Monique A. / Bhat, Chandra R. | Transportation Research Record | 2003


    Estimation of switching models from revealed preferences and stated intentions

    Ben-Akiva, Moshe / Morikawa, Takayuki | Elsevier | 1990