In setting gasoline octane specifications, it is important to be able to predict the percentage of customers that object to spark knock (ping) at a given octane level. Direct information about octane satisfaction for trained raters, but not for customers, is available from annual surveys conducted by the Coordinating Research Council (CRC). This paper describes a simple mechanistic model for relating customer octane requirements (OR's) with trained rater OR's. Two large CRC studies involving both customers and raters support its use.
Predicting Customer Octane Satisfaction
Sae Technical Papers
SAE International Congress and Exposition ; 1981
1981-02-01
Aufsatz (Konferenz)
Englisch
Predicting Customer Octane Satisfaction
Kraftfahrwesen | 1981
|A New Statistical Model for Predicting Customer Octane Satisfaction Using Trained-Rater Observations
SAE Technical Papers | 1980
|Emerald Group Publishing | 1998
Is Customer Satisfaction Really Reflected in Traditional Customer Satisfaction Measures?
British Library Conference Proceedings | 1994
|