The transportation consulting firm suffered from mismanagement. The new manager, Joan, walked into a declining client base, a mass exodus of staff, demoralized remaining staff, and a lack of organizational vision for her unit. You may not face challenges of this magnitude, but you are likely to have a team or person who could use inspiration or a client who needs to feel the love. You have more control than you may think once you know how to skillfully engage the brain. For government employees, administration change creates uncertainty. Will the new leadership be easy or tough to work with? Will they be supportive of key projects? As the manager, you don't know the answers. But you activate certainty when you say, "We don't know much about the in-coming administration. But here's what we do know. We do good work; we have a solid staff; and we will prepare information to clearly and concisely explain our work."
Flip the Switches in the Brain: 5 Ways to Motivate Your Team, Staff, or Client
ITE journal ; 87 , 1
2017
Aufsatz (Zeitschrift)
Englisch
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