The flight deck of a modern commercial airliner is a complex system consisting of two or more crew and a suite of technological devices. The design of automated flight deck systems that flight crews find easy to use safely is a challenge in part because this design activity requires a theoretical perspective which can simultaneously cover the interactions of people with each other and with technology. In this paper, I introduce some concepts that can be used to understand the flight deck as a system that is composed of two or more pilots and a complex suite of automated devices. As I try to show, without a theory, we can repeat what seems to work, but we may not know why it worked or how to make it work in novel circumstances. Theory allows us to rise above the particulars of specific situations and makes the application of the roots of success in one setting applicable to other settings.
Cognitive Consequences of Patterns of Information Flow
1999
26 pages
Report
Keine Angabe
Englisch
Cognitive Consequences of Patterns of Information Flow
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