Vehicle operator performance is an essential element in the delivery of efficient, quality, and Americans with Disability Act of 1990 (ADA) complementary paratransit service. Successfully carrying out shared-ride paratransit schedules which is often on a tight schedule in order to meet all rider demands, is a significant challenge. Providing appropriate assistance to riders with diverse needs requires particular skill and training. Meeting and responding to daily operating conditions requires consistent professionalism. A common sentiment expressed by those familiar with the dynamic nature of paratransit operations is that the vehicle operator job in this type of service is at least as challenging and critical as that of fixed-route operators.
Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations. TCRP Report 142
2010
142 pages
Report
Keine Angabe
Englisch
Transportation & Traffic Planning , Transportation , Road Transportation , Social Concerns , Vehicle operators , Driver performance , Transit industry , Public transportation , Recruitment , Skills , Training , Retention , Passenger transportation , Disabled persons , Travel demand , Daily operations , Scheduling , American Disability Act of 1990 (ADA) , Paratransit operations
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