In a previous report, an empirical study of 30 pilots using the Flight Planning Testbed was reported. An identical experiment using the Flight Planning Testbed (FPT), except that 27 airline dispatchers were studied, is described. Five general questions were addressed in this study: (1) under what circumstances do the introduction of computer-generated suggestions (flight plans) influence the planning behavior of dispatchers (either in a beneficial or adverse manner); (2) what is the nature of such influences (i.e., how are the person's cognitive processes changed); (3) how beneficial are the general design concepts underlying FPT (use of a graphical interface, embedding graphics in a spreadsheet, etc.); (4) how effective are the specific implementation decisions made in realizing these general design concepts; and (5) how effectively do dispatchers evaluate situations requiring replanning, and how effectively do they identify appropriate solutions to these situations.


    Zugriff

    Zugriff über TIB

    Verfügbarkeit in meiner Bibliothek prüfen


    Exportieren, teilen und zitieren



    Titel :

    Design of a Cooperative Problem-Solving System for Enroute Flight Planning: An Empirical Study of Its Use by Airline Dispatchers


    Beteiligte:
    P. J. Smith (Autor:in) / C. E. Mccoy (Autor:in) / C. Layton (Autor:in) / J. Orasanu (Autor:in) / S. Chappel (Autor:in)

    Erscheinungsdatum :

    1993


    Format / Umfang :

    70 pages


    Medientyp :

    Report


    Format :

    Keine Angabe


    Sprache :

    Englisch