This report documents the general procedures and results associated with a before-and-after analysis of Phase I of the San Antonio TransGuide System. The analysis focuses on the issues of: (1) safety; (2) incident management; and (3) driver understanding and utilization of the system. The first phase of the TransGuide System became operational July 26, 1995, and includes 26 miles of freeway in the downtown San Antonio area. A series of fifteen (15) before-and-after surveys have also been distributed to a panel of 600 downtown employees. The results of these surveys indicate excellent driver understanding, compliance, and confidence in the system.


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