The study was designed to identify the principal traveler service problems in domestic intercity air, bus and rail transportation, and to develop recommendations for conducting further research. The first phase of the study focuses primarily on the inconvenienced passenger, who often is also the most inexperienced and uninformed traveler. The specific experiences and problems of the young, the elderly, the poor, the ill, and the handicapped traveler receive particular attention. (Author)


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    Traveler Phase 1A Joint Review

    St. John, Clint / Scofield, Jan / Skoog, Mark et al. | NTRS | 2017


    Traveler Phase 1A Joint Review

    C. St. John / J. Scofield / G. Patterson et al. | NTIS | 2017


    Giving service plus to the air traveler

    Diggens, R. | Engineering Index Backfile | 1929