The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline performance on combined multiple factors important to consumers. This current report contains monthly Airline Quality Rating scores for 1997. The report is a summary of month-by-month quality ratings for the ten major U.S. airlines operating during 1997. Using the Airline Quality Rating system and monthly performance data for each airline for the calendar year of 1997, individual and comparative ratings are reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for major airlines domestic operations for the 12 month period of 1997, and industry average results. Also, comparative Airline Quality Rating data for 1991 through 1996 are included to provide a longer term view of quality in the industry.


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    Titel :

    UNO Aviation Monograph Series: The Airline Quality Rating 1998


    Beteiligte:
    B. D. Bowen (Autor:in) / D. E. Headley (Autor:in)

    Erscheinungsdatum :

    1998


    Format / Umfang :

    40 pages


    Medientyp :

    Report


    Format :

    Keine Angabe


    Sprache :

    Englisch




    The UNO Aviation Monograph Series: The Airline Quality Rating 1998

    Bowen, Brent D. / Headley, Dean E. | NTRS | 1998



    The UNO Aviation Monograph Series: The Airline Quality Rating 1997

    Bowen, Brent D. / Headley, Dean E. | NTRS | 1997


    Airline Quality Rating

    B. D. Bowen / D. E. Headley / J. R. Luedtke | NTIS | 1991


    Airline Quality Rating 2002

    B. D. Bowen / D. E. Headley | NTIS | 2002