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    Titel :

    Measuring the causes of airline customer dissatisfaction


    Beteiligte:

    Erscheinungsdatum :

    2001


    Format / Umfang :

    112 pages


    Anmerkungen:

    Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2001.
    Includes bibliographical references (p. 109-112).


    Medientyp :

    Hochschulschrift


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




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