In various embodiments, methods, systems, and vehicles are provided. The system includes a microphone and a processor. The microphone is configured to obtain a request from a user. The processor is configured to at least facilitate automatically generating an interpretation of the request; automatically determining an automated processing recognition score for the request; and automatically engaging a human advisor to further process the request, based on the determined automated processing recognition score.


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    Titel :

    SEAMLESS ADVISOR ENGAGEMENT


    Beteiligte:
    ZHAO XU FANG (Autor:in) / HANSEN CODY R (Autor:in) / SMITH DUSTIN H (Autor:in) / TALWAR GAURAV (Autor:in)

    Erscheinungsdatum :

    06.06.2019


    Medientyp :

    Patent


    Format :

    Elektronische Ressource


    Sprache :

    Englisch


    Klassifikation :

    IPC:    B60R Fahrzeuge, Fahrzeugausstattung oder Fahrzeugteile, soweit nicht anderweitig vorgesehen , VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR / G10L Analyse oder Synthese von Sprache , SPEECH ANALYSIS OR SYNTHESIS



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