A decision support system initially determines in response to the creation of a customer ticket a customer's driving style in accordance with user responses and input regarding driving habits and preferences, and calculates a driving style algorithm. The system compares the driving style algorithm to car tire profiles and determines which tires are best suited to the customer's driving style algorithm. Upon said determination, the selected car tires are presented to the customer for final selection in a comprehensive service platform environment for creating, forwarding, performing, and completing customer tickets amongst front end devices comprising a computer kiosk and a customer's mobile device, and a back end device comprising an employee's mobile device. Tickets created via a front end device are forwarded for performance to the back end device, wherein upon completion of service the ticket is finalized and forwarded back to a front end device for review and payment.


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    Titel :

    Tire selection decision support system and method


    Beteiligte:
    KOLTON MATTHEW R (Autor:in) / STONER JOHN T (Autor:in) / BARBIERI JOYCE R (Autor:in) / NETZEL TIMOTHY J (Autor:in) / HOLM AMBER C (Autor:in) / HUGHES KIMBERLY M (Autor:in)

    Erscheinungsdatum :

    2020-10-20


    Medientyp :

    Patent


    Format :

    Elektronische Ressource


    Sprache :

    Englisch


    Klassifikation :

    IPC:    G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / B60C VEHICLE TYRES , Fahrzeugreifen / G07F Selbstkassierende und ähnliche Geräte , COIN-FREED OR LIKE APPARATUS



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