PROBLEM TO BE SOLVED: To enable an attendant to provide a high quality service to a parking lot user.SOLUTION: A reservation and visit management system includes a reservation and visit management device and a visit confirmation device. The reservation and visit management device includes a report reception section, a reservation reception section, a visit information reception section, a recording and display section, a report information search section, and a report information transmission section. The report reception section receives report information. The reservation reception section receives reservation information. The visit information reception section receives visit information. The report information search section searches for report information with respect to a parking lot user being the same as the parking lot user of the reservation information. When the report information search section finds the report information, the report information transmission section transmits report contents to a report destination to be identified by the report information at report timing. The visit confirmation device acquires information for identifying a parking lot user and transmits the information to the reservation and visit management device as visit information.

    【課題】駐車場利用者に対して、接客者が質の高いサービスを提供できるようにする。【解決手段】予約・来場管理システムは、予約・来場管理装置と来場確認装置を有する。予約・来場管理装置は、通知受付部、予約受付部、来場情報受信部、記録・表示部、通知情報検索部、通知情報送信部を備える。通知受付部は通知情報を受け取る。予約受付部は予約情報を受け取る。来場情報受信部は来場情報を受信する。通知情報検索部は、予約情報の駐車場利用者と同一の駐車場利用者に対する通知情報を検索する。通知情報送信部は、通知情報検索部が通知情報を見つけた場合は、その通知情報で特定される通知先に通知のタイミングで通知内容を送る。来場確認装置は、駐車場利用者を特定する情報を取得し、来場情報として予約・来場管理装置に送信する。【選択図】図1


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    Titel :

    RESERVATION AND VISIT MANAGEMENT SYSTEM, RESERVATION AND VISIT MANAGEMENT DEVICE, RESERVATION AND VISIT MANAGEMENT METHOD, RESERVATION AND VISIT MANAGEMENT PROGRAM, AND RECORDING MEDIUM


    Weitere Titelangaben:

    予約・来場管理システム、予約・来場管理装置、予約・来場管理方法、予約・来場管理プログラム、記録媒体


    Beteiligte:
    YOSHIMOTO KUNITAKA (Autor:in) / TANNO AYAKO (Autor:in) / ISOBE TOSHIYA (Autor:in)

    Erscheinungsdatum :

    2015-08-24


    Medientyp :

    Patent


    Format :

    Elektronische Ressource


    Sprache :

    Japanisch


    Klassifikation :

    IPC:    G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / E04H Gebäude oder ähnliche Bauwerke für besondere Zwecke , BUILDINGS OR LIKE STRUCTURES FOR PARTICULAR PURPOSES / G07B Fahrkartenausgeber , TICKET-ISSUING APPARATUS / G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS



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