To describe how airline operational efficiency may be improved by adopting a socio-technical systems approach which emphasises and integrates the role of human factors within a wider context.

    Design/methodology/approach

    After describing what is meant by a socio-technical system, the paper uses four short case studies to illustrate the benefits and dis-benefits of using (or failing to use) a socio-technical systems approach.

    Findings

    Readers are encouraged to acknowledge the role of the human being in a wider system context. It is also suggested that improving individual aspects of airline operations in isolation may not actually improve overall efficiency.

    Research/limitations/implications

    The case studies discussed are meant to be illustrative of the socio-technical systems approach rather than an authoritative review of the area.

    Practical implications

    The practical implications of adopting a socio-technical systems view of improvements aimed at improving efficiency are emphasised in that with early consideration of system changes bottlenecks may be identified which will reduce the efficacy of these changes.

    Originality/value

    Possibly the first attempt at providing a wider socio-technical systems framework for the assessment of operational efficiency explicitly incorporating the role of the human in the system.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    The influence of human factors on operational efficiency


    Beteiligte:
    Harris, Don (Autor:in)

    Erschienen in:

    Erscheinungsdatum :

    01.01.2006


    Format / Umfang :

    6 pages




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch





    Railway Human Factors and Operational Issues

    Rudin-Brown, Christina M | Online Contents | 2017


    Railway Human Factors and Operational Issues

    Rudin-Brown, Christina M. / Roosenboom, Darlene / Finch-Field, Clayton | Transportation Research Record | 2017


    Human Factors Training for Operational Personnel

    Johnston, N. / International Civil Aviation Organization | British Library Conference Proceedings | 1993


    Analysis of Influencing Factors of Ship Operational Energy Efficiency

    Fan, Ailong / He, Yapeng / Wang, Junteng | IEEE | 2019