Abstract This study aimed to assess the safety climate of a major commercial airline from the Asia–Pacific region using a self-developed online survey instrument. Besides getting an holistic view of the safety culture of the company at the time of the survey, separate analyses were conducted among different occupational groups and within each group to test if occupations and employment experience had any effect on employees' perception of safety climate. The results of the analyses suggested that the overall safety climate of the airline was generally robust across different occupations. Statistical analysis demonstrated that effect of employment history was significant across different occupations. Variance in safety climate among the different occupational groups was also identified in the analysis, indicating the possible existence of sub-cultures within each group. In addition to providing a “snapshot” of the safety culture of the subject airline, this study has the potential of being used as a safety culture analysis template, with certain customizations, by other airlines/organizations.
Highlights A generalizable safety climate examination process was provided. The “sub-culture” within an aviation organization was analyzed. Employment history and seniority could shape safety perceptions.
Safety climate of a commercial airline: A cross-sectional comparison of four occupational groups
Journal of Air Transport Management ; 47 ; 162-171
2015-05-28
10 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Commercial Airline Operational Control
British Library Conference Proceedings | 1995
|The commercial airline industry
Elsevier | 1977
|Commercial airline scheduling technique
Elsevier | 1967
|Commercial airline scheduling technique
Engineering Index Backfile | 1968
|Safety Culture in a Regional Airline: Results From a Commercial Aviation Safety Survey
British Library Conference Proceedings | 2003
|