Abstract This article examines the performances of 114 major international airlines between 1987 and 2010 using the resource-based theory. Results show that intangible resource is the most important resource among the human, physical and intangible resources at the aggregate industry level. In addition, successful airlines need to be able to provide an adequate level of service at relatively low cost. Nonetheless, some airlines enjoy higher profits than the others due to the country-specific differences arising from the bilateral open skies agreement between countries, the geographical location of the airline hub etc. There are also evidences suggesting an increasing consumer acceptance of new airlines, which connote that established airlines cannot be complacent. Following the emergence of budget airlines that provide point-to-point service to short distance destinations, full legacy carriers could differentiate themselves by offering direct connections on long-distant flights.
Highlights The ability to provide adequate service levels at reasonable cost is found to be the cornerstones of a successful airline. Established airlines could profitability differentiate themselves by offering direct connections on long-distant flights. Relative to the full legacy carriers, the LCCs place stronger emphasis on physical resource utilizations. Nonetheless, the safety standards of the LCCs are comparable to their counterparts.
Effects of internal resources on airline competitiveness
Journal of Air Transport Management ; 36 ; 23-32
2013-01-01
10 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
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