Rail transit transportation system is among the public transportation network in Kuala Lumpur City. Some important elements in establishing this system are ticket price, operation cost, maintenance implications, service quality and passenger’s comfortability. The level of passenger’s comfortability in the coach is important to be considered by the relevant authorities and system operators in order to provide comfort and safety to passengers. The objective this research is to study some parameters that impact the comfortability of passengers and to obtain feedbacks from passengers for different rail transit system. Site observations were conducted to obtain data such as noise, vibration, speed and coach layouts which will be verified by using the passenger feedback outcomes. The research will be focused in and around the Kuala Lumpur City for the duration of 10 months. Four rail transit systems were being considered, i.e. Train Type A (LRA), Train Type B (LRB), Train Type C (MRL) and Train Type D (CTR). Data parameters obtained from field observations were conducted in the rail coaches during actual operation using apparatus among others the sound level meter (SLM), vibration analyzer (VA) and the global positioning system (GPS). Questionnaires were prepared as passenger feedback instrument, focusing on the level of comfortability in rail coaches. The outcomes of these analyses showed that CTR was the best and most comfortable coach, followed by LRA, LRB and MRL. Using the passenger feedbacks (MBP) it was also found that the ranking values for the railway transit system using Rail Coach Comfortability (RCC) is RCC (MBP) were the same as the outcomes using the RCC (parameters). In conclusion, it was found that this research has successfully determined the level of comfortability as determined in its aim and objectives. From this research, it is hoped that the relevant authorities will continue to find ways to enhance the comfortability and safety of its train coaches especially its passengers and the community at large.
Passenger Rail Service Comfortability in Kuala Lumpur Urban Transit System
2016
Aufsatz (Zeitschrift)
Elektronische Ressource
Unbekannt
Metadata by DOAJ is licensed under CC BY-SA 1.0
Kuala Lumpur - Urban rail operations come together
Online Contents | 2004
ROADS BEFORE RAIL: EXPRESSWAYS AND MASS TRANSIT IN BANGKOK AND KUALA LUMPUR
British Library Conference Proceedings | 2003
|Online Contents | 1998
Kuala Lumpur: The new light rail route opens
British Library Online Contents | 1996
Kuala Lumpur express rail link opens for busine
IuD Bahn | 2002
|