Trust is an essential condition for accepting and relying on autonomous vehicles. One of the well-studied factors contributing to trust in automation systems is anthropomorphism. It is expected that anthropomorphism may also enhance trust in the field of autonomous vehicles. A study is presented that investigated the effect of anthropomorphic embodiment for information about the vehicle's maneuvers on people's trust in autonomous vehicles. In a driving simulator experiment deploying a between-subjects design, participants (N = 39) were exposed to varying amounts of information displaying upcoming actions of an autonomous vehicle (symbolic information or symbolic + anthropomorphic information). Each group rated trust and liking for the test condition against a reference condition where no information about the upcoming actions was provided through questionnaires. Symbolic + anthropomorphic information resulted in significantly more trust than symbolic information. Through one-sample tests, it was found that ratings for symbolic + anthropomorphic information were significantly different from no information, while symbolic information by itself was not. Ratings for perceived anthropomorphism were positively correlated with trust and liking. It is concluded that anthropomorphizing information may foster the perception of autonomous vehicles as social agents and enhance trust in those vehicles.


    Zugriff

    Download


    Exportieren, teilen und zitieren



    Titel :

    Anthropomorphizing information to enhance trust in autonomous vehicles


    Beteiligte:
    Niu, Dongfang (Autor:in) / Terken, Jacques (Autor:in) / Eggen, Berry (Autor:in)

    Erscheinungsdatum :

    2018-11-01


    Anmerkungen:

    Niu , D , Terken , J & Eggen , B 2018 , ' Anthropomorphizing information to enhance trust in autonomous vehicles ' , Human Factors and Ergonomics in Manufacturing & Service Industries , vol. 28 , no. 6 , pp. 352-359 . https://doi.org/10.1002/hfm.20745



    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch



    Klassifikation :

    DDC:    629



    Anthropomorphizing Robots

    Onnasch, Linda / Roesler, Eileen | DataCite | 2019


    Trust aware particle filters for autonomous vehicles

    Basciftci, Yuksel Ozan / Ozguner, Fusun | IEEE | 2012


    Novel Interfaces for Fostering Trust in Autonomous Vehicles

    Beelen, Thomas | BASE | 2017

    Freier Zugriff

    Can Autonomous Vehicles Enhance Traffic Safety at Unsignalized Intersections?

    Mousavi, Seyedeh Maryam / Lord, Dominique / Dadashova, Bahar et al. | TIBKAT | 2020


    Can Autonomous Vehicles Enhance Traffic Safety at Unsignalized Intersections?

    Maryam Mousavi, Seyedeh / Lord, Dominique / Dadashova, Bahar et al. | ASCE | 2020