With the improvement of railway information systems, there are already calls, e-commerce, Wechat and other service platforms with many features such as dynamic information inquiries, delivery formalities and real-time order tracking. However, the railway system has less research on the basic data and its display platform. Here, the visualization technology will be used to display the data in a new way. First, customers' requirements are analyzed in order to make better use of data. Then, the data visualization technology and platform architecture are analyzed to translate the existing railway freight data into information charts that customers want to see and a variety of information release channels are compared. Finally, not only will transparency and customer experience be enhanced, but customer loyalty will also be improved.


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    Titel :

    Mode of Data Visualization for Customer-Oriented Railway Freight


    Beteiligte:
    Zhang, Xueyan (Autor:in) / Rui, Xue (Autor:in) / Gong, Depeng (Autor:in)

    Kongress:

    2014 International Conference of Logistics Engineering and Management ; 2014 ; Shanghai, China


    Erschienen in:

    ICLEM 2014 ; 1051-1057


    Erscheinungsdatum :

    17.09.2014




    Medientyp :

    Aufsatz (Konferenz)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




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