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    Titel :

    Passenger surveys to monitor customer satisfaction in the Netherlands



    Kongress:

    European transport conference ; 2003 ; Strasbourg, France



    Erscheinungsdatum :

    2003-01-01


    Format / Umfang :

    218 pages


    Anmerkungen:

    Held on CD-ROM. Also known as ETC 2003



    Medientyp :

    Aufsatz (Konferenz)


    Format :

    Print


    Sprache :

    Englisch




    Passenger surveys to monitor customer satisfaction in the Netherlands

    Cheung, F. / Association for European Transport | British Library Conference Proceedings | 2003


    Using surveys to track customer satisfaction

    Crowther, B. / International Union of Public Transport | British Library Conference Proceedings | 2000


    Passenger: NSB focuses on customer satisfaction

    British Library Online Contents | 2003



    Customer satisfaction surveys as an effective marketing tool

    Nunwick, K. | British Library Conference Proceedings | 1998