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State-of-the-Practice in Evaluation of Quality of Experience in Real-Life Environments
Measurement model of passengers’ expectations of airport service quality
An application of fuzzy logic to assess service quality attributes in logistics industry
Research in logistics service quality: a systematic literature review
Key factors affecting rail service quality in the Northern Italy: a decision tree approach
THE METHOD FOR MULTI-CRITERIA EVALUATION AS THE PLANNING INSTRUMENT TO QUALITY ASSURANCE ACTIVITIES
Aspects of quality evaluation in aviation maintenance
An Evaluation of the Delivery of Medicines Using Drones
Analysis of Intermodal Terminals Service Quality in the Republic of Croatia
Influence of quality of oil products on reliability of aviation engines
DEVELOPMENT OF PASSENGER TRAFFIC SERVICE QUALITY MANAGEMENT SYSTEM OF RAILWAY ENTERPRISES
Measuring the quality impacts on the performance in transport company
Development of the Mathematical Model of Integrated Management System for an Airline