Machine learning and deep learning
AI-based chatbots in customer service and their effects on user compliance
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
The impact of blockchain technology on business models – a taxonomy and archetypal patterns
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
Trustworthy artificial intelligence
Designing a multi-sided data platform: findings from the International Data Spaces case
The emergence of native multi-sided platforms and their influence on incumbents
What makes you continuously use chatbot services? Evidence from chinese online travel agencies
The recipe of successful crowdfunding campaigns
Structural Dynamics and Resilience in Supply Chain Risk Management
Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue