Synonyme wurden verwendet für: Customer satisfaction
Suche ohne Synonyme: keywords:("Customer satisfaction")

1–20 von 34 Ergebnissen
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    A hierarchical customer satisfaction framework for evaluating rail transit systems of Istanbul

    Aydin, Nezir / Celik, Erkan / Gumus, Alev Taskin | Elsevier | 2015
    Schlagwörter: Customer satisfaction

    Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution

    Abenoza, Roberto F. / Cats, Oded / Susilo, Yusak O. | Elsevier | 2016
    Schlagwörter: Customer satisfaction

    How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips

    Freier Zugriff
    Abenoza, Roberto F. / Cats, Oded / Susilo, Yusak O. | Online Contents | 2018
    Schlagwörter: Customer satisfaction

      How does travel satisfaction sum up? An exploratory analysis in decomposing the door-to-door experience for multimodal trips

      Abenoza, Roberto F. / Cats, Oded / Susilo, Yusak O. | Online Contents | 2018
      Schlagwörter: Customer satisfaction

    Satisfaction with crowding and other attributes in public transport

    Börjesson, Maria / Rubensson, Isak | Elsevier | 2019
    Schlagwörter: Customer satisfaction

    A multiattribute customer satisfaction evaluation approach for rail transit network: A real case study for Istanbul, Turkey

    Celik, Erkan / Aydin, Nezir / Gumus, Alev Taskin | Elsevier | 2014
    Schlagwörter: Customer satisfaction

    Influential factors in customer satisfaction of transit services: Using crowdsourced data to capture the heterogeneity across individuals, space and time

    Luo, Shuli / He, Sylvia Y. / Grant-Muller, Susan et al. | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    Does airlines’ eco-friendliness matter? Customer satisfaction towards an environmentally responsible airline

    Baumeister, Stefan / Nyrhinen, Jussi / Kemppainen, Tiina et al. | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    The role of involvement in regards to public transit riders' perceptions of the service

    Machado-León, José Luis / de Oña, Rocío / de Oña, Juan | Elsevier | 2016
    Schlagwörter: Customer satisfaction

    Railway transit services in Algiers: priority improvement actions based on users perceptions

    Machado-León, José Luis / de Oña, Rocío / Baouni, Tahar et al. | Elsevier | 2016
    Schlagwörter: Customer satisfaction survey

    The importance of service quality attributes in public transportation: Narrowing the gap between scientific research and practitioners' needs

    Guirao, Begoña / García-Pastor, Antonio / López-Lambas, María Eugenia | Elsevier | 2016
    Schlagwörter: Customer satisfaction Surveys (CSS)

    Why and How to Use Customer Opinions: A Quality-of-Life and Customer Satisfaction-Oriented Foundation for Performance-Based Decision-Making

    Fischer, Jamie Montague / Smith, Mshadoni / Kennedy, Adjo Amekudzi | Taylor & Francis Verlag | 2014
    Schlagwörter: customer satisfaction

    Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service

    Zhang, Chunqin / Liu, Yong / Lu, Weite et al. | Elsevier | 2018
    Schlagwörter: American customer satisfaction index

    Assessing the quality of intercity road transportation of passengers: An exploratory study in Brazil

    Freitas, André Luís Policani | Elsevier | 2013
    Schlagwörter: Customer satisfaction

    Impact analysis of actual traveling performance on bus passenger’s perception and satisfaction

    Rong, Rui / Liu, Lishan / Jia, Ning et al. | Elsevier | 2022
    Schlagwörter: Customer satisfaction

    Understanding the mediator role of satisfaction in public transport: A cross-country analysis

    de Oña, Juan | Elsevier | 2020
    Schlagwörter: Customer satisfaction

    First-/last-mile experience matters: The influence of the built environment on satisfaction and loyalty among public transit riders

    Ph.D. Park, Keunhyun / Farb, Anna / Ph.D. Chen, Shuolei | Elsevier | 2021
    Schlagwörter: Customer satisfaction

    Handling stakeholder uncertain judgments in strategic transport service analyses

    Lupo, Toni | Elsevier | 2013
    Schlagwörter: Customer satisfaction evaluation

    Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

    Allen, Jaime / Eboli, Laura / Mazzulla, Gabriella et al. | Online Contents | 2018
    Schlagwörter: Customer satisfaction surveys

      Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

      Allen, Jaime / Eboli, Laura / Mazzulla, Gabriella et al. | Online Contents | 2018
      Schlagwörter: Customer satisfaction surveys