AI-based chatbots in customer service and their effects on user compliance
Towards enhancing the last-mile delivery: An effective crowd-tasking model with scalable solutions
Information technology for competitive advantage within logistics and supply chains: A review
Integrating train scheduling and delay management in real-time railway traffic control
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
Marrying supply chain sustainability and resilience: A match made in heaven
The heterogeneous green vehicle routing and scheduling problem with time-varying traffic congestion
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
The impact of blockchain technology on business models – a taxonomy and archetypal patterns
Understanding the creation of trust in cryptocurrencies: the case of Bitcoin