Machine learning and deep learning
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
The impact of blockchain technology on business models – a taxonomy and archetypal patterns
AI-based chatbots in customer service and their effects on user compliance
Trustworthy artificial intelligence
Designing a multi-sided data platform: findings from the International Data Spaces case
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges
Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups
What makes you continuously use chatbot services? Evidence from chinese online travel agencies
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue
Understanding the creation of trust in cryptocurrencies: the case of Bitcoin
A hierarchical taxonomy of business model patterns