1–10 von 10 Ergebnissen
|

    Recent trends on airline and airport management research: selected papers from the 22nd ATRS World Conference, Seoul, 2018

    Freier Zugriff
    Jose M Sallan / Gianmaria Martini | DOAJ | 2019
    This editorial presents the papers selected from the ATRS 2018 conference to be published in the Journal of Airline and Airport Management. ...
    Schlagwörter: Editorial, Airline Management, Airport Management , Management. Industrial management

    Determining the antecedents and consequences of the airline brand personality

    Freier Zugriff
    Jin-Long Lu / Pei-Ya Siao | DOAJ | 2019
    personalities of airlines and several models were developed to determine the antecedent and the consequent factors of airline brand personality ...
    Schlagwörter: airline management, brand personality, country-of-origin, purchase intentions , Management. Industrial management

    The UAVs threat to airport security: risk analysis and mitigation

    Freier Zugriff
    John Pyrgies | DOAJ | 2019
    Purpose: This research studies the UAV incidents in the vicinity of worldwide airports in order to deliver a quantitative and qualitative ...
    Schlagwörter: Airport security and safety , Risk analysis and mitigation , Management. Industrial management

    The evaluation of barrier-free airports for disabled passengers: The example of Erzincan Airport

    Freier Zugriff
    İlhami Yücel / Güler Polat | DOAJ | 2020
    how suitable the areas are for the usage of disabled passengers by examining the areas for disabled passengers at the airport and supporting ...
    Schlagwörter: airports, barrier free airports, disabled passengers , Management. Industrial management

    Determinants of Profitability and Recovery from System-Wide Shocks: The Case of the Airline Industry

    Freier Zugriff
    Benny Mantin / Jen-Hung Edward Wang | DOAJ | 2012
    prior and post 9/11 attack, revealing, among others, that after 9/11 the profitability of full-service carriers is improving faster than that of ...
    Schlagwörter: 9/11 , airlines , Management. Industrial management

    Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach

    Freier Zugriff
    Joyce Low / Kum Khiong Yang | DOAJ | 2019
    omission of non-IATA airlines and many low cost carriers may hinder a holistic view of the airline industry. Practical implications: Management ...
    Schlagwörter: Service quality, efficiency, cost-centric airlines, service-centred airlines , Management. Industrial management

    The Impact of Delays on Customers' Satisfaction: an Empirical Analysis of the British Airways On-Time Performance at Heathrow Airport

    Freier Zugriff
    Marina Efthymiou / Eric Tchouamou Njoya / Pak Lam Lo et al. | DOAJ | 2019
    Increased congestion at hub airports affects on-time airline performance to the detriment of customer satisfaction and may have ...
    Schlagwörter: Airline , Hub airport

    Airline E-commerce user experience experiment: An investigation of Thai LCCs passengers' purchasing behaviour among different online platforms

    Freier Zugriff
    Sarakard Pasupa / Narudh Cheramakara | DOAJ | 2019
    Purpose: This study examines the current state of the airline’s e-commerce platforms and seek to identify their benefits and disadvantages ...
    Schlagwörter: Management. Industrial management

    Presenting modified Servqual model to evaluate flight attendant services: Iran Air case study

    Freier Zugriff
    Hamidreza Salmani Mojaveri / Amir Khorasani / Khosro Ahmadvand | DOAJ | 2019
    The investigation of customer`s viewpoints and utilizing their ideas and expectations in improving the quality of the products, has turned ...
    Schlagwörter: Quality of Service, Servqual Model, Flight attendant, Airline Industry, Iran Air , Management. Industrial management

    A study on the dynamic refund fee model of air tickets based on win-to-win mechanism

    Freier Zugriff
    Guihong Zhao / Junyi Deng | DOAJ | 2019
    Purpose: To achieve the balancing of interests between airlines and passengers, the dynamic refund fee model is designed, which meets the ...
    Schlagwörter: Traffic engineering, refund fee model, voluntarily refund, rate of refund fee , Management. Industrial management