1–5 von 5 Ergebnissen
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    Deregulating direct flights across the Taiwan Strait: The transformation of Eastern Asian air transport market and network

    Shon, Zheng-Yi / Chang, Yu-Hern / Lin, Cheng-Chang | Taylor & Francis Verlag | 2001

    Airline e-commerce: the revolution in ticketing channels

    Shon, Zheng-Yi / Chen, Fang-Yuan / Chang, Yu-Hern | Elsevier | 2003

    Examining airline service quality from a process perspective

    Chen, Fang-Yuan / Chang, Yu-Hern | Elsevier | 2004

    Customer perceptions of airline social responsibility and its effect on loyalty

    Chen, Fang-Yuan / Chang, Yu-Hern / Lin, Yi-Hsin | Elsevier | 2011