Machine learning and deep learning
AI-based chatbots in customer service and their effects on user compliance
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
The impact of blockchain technology on business models – a taxonomy and archetypal patterns
Trustworthy artificial intelligence
Designing a multi-sided data platform: findings from the International Data Spaces case
The emergence of native multi-sided platforms and their influence on incumbents
Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue
Electronic Markets on blockchain markets
An apple a day – how the platform economy impacts value creation in the healthcare market
How affordances of chatbots cross the chasm between social and traditional enterprise systems
Understanding the creation of trust in cryptocurrencies: the case of Bitcoin
A hierarchical taxonomy of business model patterns
All of me? Users’ preferences for privacy-preserving data markets and the importance of anonymity
User preferences for privacy features in digital assistants
Potential and limits of Blockchain technology for networked businesses