A new methodology for universal accessibility is proposed to identify barriers in public transport accessibility and travel experience. The methodology focuses on the travel experience of people with disabilities and people with temporary restrictions in physical mobility. The methodology not only focuses on aspects of the planning, design, and operation of public transport systems, but also emphasizes sensitive aspects of user experience, considering satisfaction and emotions. The methodology maps tavel experiences using ethnographic methods and provides a graphical depiction of the trip. This helps in identifying key elements for improving accessibility when planning, implementing, and operating public transport systems. The methodology has two parts: (i) traveling along and observing a complete and common trip of people with a permanent or temporary disability or mobility restrictions, and (ii) analyzing and observing the travel experience. The methodology was applied in Bogotá, Santiago de Chile, and Medellín. The results of the methodology allowed us to formulate policy recommendations to improve the transportation systems of these cities in the short, medium, and long term. The methodology is applicable to other transit systems.


    Zugriff

    Download

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Mapping Universal Access Experiences for Public Transport in Latin America


    Weitere Titelangaben:

    Transportation Research Record


    Beteiligte:


    Erscheinungsdatum :

    2020-09-09




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch



    Air transport operations in Latin America

    Lawrance, C.L. | Engineering Index Backfile | 1931


    Transport research challenges in Latin America

    Keeling, David J. | Elsevier | 2012


    Air-transport market in Latin America

    Van Zandt, J.P. | Engineering Index Backfile | 1943


    Transport research challenges in Latin America

    Keeling, David J. | Online Contents | 2013


    Latin American Transport Sector Reforms: Experiences and Lessons

    Guasch, J. L. / Strong, J. S. / Transportation Research Forum | British Library Conference Proceedings | 2004