In order to acknowledge passenger’s satisfaction degree of subway station information and improve subway station service level. This paper analyzes passenger’s information requirement in subway station, using KANO model to evaluate subway station information. And at last show an example of Wuhan Zhongnan Road subway station, analyze passenger satisfaction degree in subway station.
Evaluation of Subway Station Information Using KANO Model
Applied Mechanics and Materials ; 744-746 ; 2081-2085
2015-03-23
5 pages
Aufsatz (Zeitschrift)
Elektronische Ressource
Englisch
Evaluation of Subway Station Information Using KANO Model
British Library Conference Proceedings | 2015
|DataCite | 1928
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