A multi-organisational perspective is a valuable lens for understanding the operations of a port and the implications for maritime informatics. A port can be viewed as a conglomerate of collaborative entities confined, typically, to a harbour. It can also be analysed as a set of socio-technical systems, which is particularly useful for change management. A port’s organisations co-create value by means of value chains and value networks. The organisations within a port, each and collectively, operate five types of systems—engagement, production, record, inquiry, and framing, ideally by and within an organisation and across organisations through virtuous interrelationships enabled by digital technology.
The Port as a Set of Socio-technical Systems: A Multi-organisational View
Progress in IS
2020-11-15
17 pages
Aufsatz/Kapitel (Buch)
Elektronische Ressource
Englisch
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