BUSINESS - When Good Things Happen to Bad Products: Where are the Benefits of Usability in the Consumer Appliance Market? The typical business case for usability involves cost justification and return-on-investment (ROI). This article suggests some ways to think about how usability impacts customer behavior and thereby increases business success.
Jane's airport review ; 17 , 1
2005
Aufsatz (Zeitschrift)
Unbekannt
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