Two Federal Railroad Administration (FRA) assessments of railroad dispatcher operations in the United States found a number of deficiencies with regard to training. An FRA Report to Congress in 1995 expressed the concern that, given the rapidly evolving changes in railroad dispatching technology and the lack of new dispatcher candidates with relevant railroad experience, a continuing lack of adequate training for dispatchers could lead to safety risks. The FRA initiated this research to understand current railroad industry approaches to dispatcher trainee selection and to offer alternative tools and techniques especially for selecting and evaluating dispatcher candidates with no prior railroad experience. The specific goals of the project were to: Document current approaches to dispatcher selection; Formulate an objective procedure for development of a dispatcher selection program; Provide guidance on developing and implementing a dispatcher selection program. The overall approach involved combining accepted personnel selection approaches from the human resources community with the experiences of the railroad industry as well as industries that have jobs similar to that of a railroad dispatcher. Accepted human resources approaches to employee assessment and selection, including a job analysis of railroad dispatchers, provided the basis for identifying the prerequisite knowledge, skills, abilities, and other characteristics (KSAOs) that a dispatcher must have.
Selection of Railroad Dispatcher Candidates
2003
128 pages
Report
Keine Angabe
Englisch
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