In February 2004, the FAAs Air Traffic Organization (ATO) became a reality and the Human Factors Research and Engineering Division, along with other legacy research offices, was aligned with the Operations Planning Service Unit (ATO-P). The ATO combined the Research and Acquisitions, Air Traffic Services, and Free Flight offices into one performance-based organization. This innovative achievement was necessary for the FAA to keep pace with industry and to operate effectively with reduced revenues. With this restructuring, the ATO became responsible for the direct, daily management of the Nation's air traffic control system. This new structure provides alignment and focus of resources at point of delivery and subsequently improves speed, flexibility, response and efficiency. The ATO faces many new challenges, and will need great cooperative efforts in three major areas to maintain its momentum in coming years: (1) to improve safety, even with growing congestion at major hub airports; (2) to reduce costs, even as our workload increases; and, (3) to optimize services to our customers, even as they struggle through a period of dynamic aviation industry change.


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