Abstract This study analyzes the changes in Japanese consumers' psychological intentions toward the use of e-commerce and the corresponding reasons before and after the COVID-19 outbreak using panel data. Several insights emerge on changes in consumers’ fundamental behaviors. First, the share of e-commerce use differs across the types of goods. Grocery goods showed a significant increase immediately after the COVID-19 outbreak. In contrast, machinery/PC applications and book/DVD/software showed only a slight increase immediately after the outbreak. However, only a slight decrease was observed during the third survey. Overall, consumers recognized the importance of e-commerce immediately after the pandemic, with no subsequent significant decline. Second, there may be a positive relationship between the time spent at home and the importance of e-commerce One reason is that an increase in stay-at-home duration decreases the opportunity to shop at retail stores. Consequently, trips to stores decreased during the initial spread of COVID-19. The modes of transportation for shopping and in the living area (infection status) were not significant factors of e-commerce usage. Finally, if consumers recognize its usefulness, they continued to consider e-commerce as important. However, their attitudes toward e-commerce improved after the COVID-19 outbreak because they wanted to avoid infection risks and follow social distancing and safety protocols.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    The use of e-commerce and the COVID-19 outbreak: A panel data analysis in Japan


    Beteiligte:

    Erschienen in:

    Transport Policy ; 115 ; 88-100


    Erscheinungsdatum :

    2021-10-27


    Format / Umfang :

    13 pages




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch





    Optimizing Living Material Delivery During the COVID-19 Outbreak

    Zhao, Tianhong / Tu, Wei / Fang, Zhixiang et al. | IEEE | 2022


    COVID-19 Outbreak in Colombia: An Analysis of Its Impacts on Transport Systems

    Julian Arellana / Luis Márquez / Victor Cantillo | DOAJ | 2020

    Freier Zugriff

    Measuring travel behavior in Houston, Texas with mobility data during the 2020 COVID-19 outbreak

    Jiao, Junfeng / Bhat, Mira / Azimian, Amin | Taylor & Francis Verlag | 2021


    Efficiency evaluation of Brazilian airlines operations considering the Covid-19 outbreak

    PhD Pereira, Deivison da Silveira / PhD Soares de Mello, João Carlos C.B. | Elsevier | 2020